The terms "We", "Us", "Our", or "Company" refer to VGR, and "You", "Your", or "User" refer to any individual who accesses or uses the website.
This Privacy Policy is a legally binding agreement between you and VGR, in accordance with the Information Technology Act, 2000 and the relevant rules, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. It explains how we collect, use, store, disclose, and protect your personal information when you use our website: https://www.vgrgold.in.
By accessing or using our website, or by submitting personal information through our contact or inquiry forms, you accept the practices described in this Privacy Policy. If you do not agree, please refrain from using our platform.
1. Information We Collect
When you use our website or submit an inquiry, we may collect personal information such as:
This information is collected solely for the purpose of responding to your queries, providing requested information about our products, and improving our website and services.
We do not consider publicly available information or information made available under applicable laws (such as the RTI Act) to be sensitive personal data.
2. Use of Cookies and Other Technologies
Our website may use cookies and similar technologies to enhance your browsing experience and analyze usage patterns. Cookies help us:
You can manage cookie preferences through your browser settings. Disabling cookies may limit some website functionality.
We do not control third-party cookies that may be placed through external links.
3. Third-Party Links
Our website may contain links to third-party websites for reference or informational purposes (e.g., certification details, market rates). We are not responsible for the content, privacy practices, or security of these external sites. We encourage you to review their privacy policies before providing any personal information.
4. Information Sharing and Disclosure
We may share personal information only in the following situations:
We do not sell or rent your personal information to third parties.
5. Information Security
We implement reasonable technical and organizational measures to protect your personal information, including:
While we strive to protect your information, no online transmission or storage system can be guaranteed as 100% secure.
6. Policy Updates
We may revise this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Effective Date.” Continued use of our website after changes are posted means you consent to the updated terms.
7. Grievance Redressal
If you have questions, concerns, or complaints regarding this Privacy Policy or the handling of your personal data, you may contact our Grievance Officer:
Grievance Officer